Shopp Support

Response time varies with the number of open support tickets submitted before yours and the quality of information in your ticket.

Don't want to wait in line?

1. Priority Support tickets* are handled first and fast, guaranteed.
2. Buy a priority support credit and apply it to your ticket for the fastest response and follow-up service.

How To Get Priority Support

1. Buy a Priority or Escalated credit from the Shopp Store
2. Login to Shopp Support with the account you used to buy the credit
3. Select the priority for your ticket when posting to apply your credit