An unknown activation error occurred. Contact customer service.

Summary

An error that occurs while attempting to activate a support key.

Error

An unknown activation error occurred. Contact customer service.

Troubleshooting

An unknown error is a generic message used to indicate a problem that has no known causes or known solutions. The best approach to resolve the issue is to contact the support team on the Help Desk and provide the team with as much detail as possible about how and when you received the error.

When contacting the support team, be sure to include the following details:

  • Version of Shopp
  • Version of WordPress
  • Version of PHP
  • Version of your web browser
  • The name of web hosting provider
  • Any known special configuration of PHP including safe_mode or security extensions in use like SuPHP or SuHosin.

See Also

An unknown activation error occurred. Contact customer service.
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