Errors Knowledge Base

Unknown Login Error

Unknown login error: …

The Password is Incorrect

The password is incorrect.

No Table Specified for SELECT Query

No table specified for SELECT query.

Query Failed

Query failed: …

Theme Tag Syntax Error

shopp() theme tag syntax error: no object property specified.

Find Full File Path

In a lot of shared hosting environments, what looks to be the full path of a folder is not necessarily the correct full path. The good news is that there is a quick way to find this information. The full file path is required when setting up file system product and image storage.

CURLPROTO FILE Cannot Be Activated

When using some add-ons in Shopp that require connecting to other services, the following PHP Warning is generated: CURLPROTO_FILE cannot be activated when in safe_mode or an open_basedir is set

Activation Fails With Blank Page

Attempting to activate Shopp fails, and displays a blank page. Blank pages with WordPress typically represent fatal errors in PHP.

SuPHP Permission Issues

With the introduction of Shopp 1.1, there are at least two PHP scripts that must run indepently of the WordPress environment, requiring proper permission configurations when using security modules such as suPHP.

Unable To Save Products With Large Amount of Variations

When saving a large number variations onto a product or category, all variations do not save.

Creating A New PHPInfo File

PHP includes a function known as phpinfo() that provides a formatted page of information regarding your PHP/web server hosting environment.

Web Hosting PHP5 Support

Several web hosts claim to offer PHP 4 and PHP 5 support while offering PHP 4 by default. This is due to a specific approach that can serve PHP 4 and PHP 5 concurrently on the same Apache server using FastCGI.

Fatal Error When Activating Shopp

Errors like these normally occur when trying to activate Shopp on web hosting that does not provide PHP version 5.0+.

WSDL Error While Setting Up FedEx Shipping Add-on

PHP does not support bzip2 decompression of the embedded WSDL file.

Blank Page

A PHP fatal error causes a blank (white) page. By default, WordPress is set to supress any PHP fatal errors which causes a blank, empty page to be displayed instead of an error message.

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