Orders Knowledge Base

The order cannot be processed. The shipping rate service did not provide rates because of a problem and no other shipping is available to the address you provided.

No shipping rates are available from real-time shipping rate providers, or fallback rates, or regular calculated rates for the shipping address provided by the customer resulting in no available shipping costs.

The order cannot be processed. No shipping is available to the address you provided.

No shipping rates are available for the shipping address provided by the customer resulting in no shipping costs.

2Checkout Order Does Not Return Order Confirmation

When a customer makes a purchase using 2Checkout, and the order is finalized, the order is not captured within Shopp.

A Purchase Notification Could Not Be Sent

A purchase notification could not be sent because the template for it does not exist.

The Shipping Address Information is Incomplete

The shipping address information is incomplete. The order cannot be processed.

There is not Enough Customer Information to Process the Order

There is not enough customer information to process the order.

Product Does Not Have Sufficient Stock to Process Order

$product does not have sufficient stock to process order.

There Are No Items in the Cart

There are no items in the cart.

You Did Not Enter a Valid Security ID for the Card You Provided

You did not enter a valid security ID for the card you provided. The security ID is a 3 or 4 digit number found on the back of the credit card.

You Did Not Enter the Name on the Credit Card You Provided

You did not enter the name on the credit card you provided.

The Credit Card Expiration Date You Provided Has Already Expired

The credit card expiration date you provided has already expired.

You Did Not Enter the Year the Credit Card Expires

You did not enter the year the credit card expires.

You Did Not Enter the Month the Credit Card Expires

You did not enter the month the credit card expires.

The Credit Card Number You Provided is Invalid

The credit card number you provided is invalid.

You Did Not Select a Credit Card Type

You did not select a credit card type.

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