The key provided could not be validated by shopplugin.net. Contact customer service.

Summary

An error that occurs while attempting to activate or deactivate a support key.

Error

The key provided could not be validated by shopplugin.net. Contact customer service.

Known Causes

The key has been disabled. Keys that have been disabled are usually tied to orders that have been refunded or otherwise cancelled through chargebacks, etc or due to fraudulent activity on the key.

Troubleshooting

  • First, verify the key you are entering is the correct and exact key provided on your purchase receipt.
  • If you know you are entering the key correctly and believe the error is a mistake, you can try contacting the support team on the Help Desk and cooperate with them to resolve the matter.
  • Purchase a new key from the Shopp Store.

See Also

The key provided could not be validated by shopplugin.net. Contact customer service.
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