There is No User Registered with That Email Address

Summary

An error message displayed when attempting to recover an account by resetting the password.

Error

There is no user registered with that email address.

Known Causes

The account login or email address provided does not match a Shopp customer record or a WordPress user login name tied to a Shopp customer record.

Troubleshooting

Verify that either a customer record for the customer’s email address exists in the system or that the login name they are using is correctly linked to a Shopp customer record.

See Also

There is No User Registered with That Email Address
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