This site is not valid to deactivate the key. Contact customer service.

Summary

An error that occurs while attempting to deactivate a support key.

Error

This site is not valid to deactivate the key. Contact customer service.

Known Causes

The website URL provided during activation is not a valid web address.

Solutions

Check the Site Address found in the WordPress Admin under SettingsGeneral to ensure that address is not empty and that it is a valid web address.

If this does not work, please visit the Help Desk and create a customer service ticket.

See Also

This site is not valid to deactivate the key. Contact customer service.
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