Shopp Support

Estimated Response Time › 11 hours — 2 days need faster service?

Response time depends on the quality of information in your ticket and the number of support tickets opened before yours.

Don't want to wait in line?

  1. Priority Support tickets* are handled first and fast, guaranteed.
  2. Buy a priority support credit and apply it to your ticket for the fastest response and follow-up service.

How To Get Priority Support

  1. Buy a Priority or Escalated credit from the Shopp Store
  2. Login to Shopp Support with the account you used to buy your support credit
  3. To apply your credit, simply open a new ticket or an open ticket and select the priority of your ticket

Buy Priority Support   Buy Escalated Support

* Credits are in limited supply based on support team availability.

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